FAQ

We ship across Europe from our base in Porto, Portugal. Standard delivery takes 3-7 business days depending on your location.

Shipping rates are calculated at checkout based on your location and order weight. We offer free shipping on orders over €50.

Yes! You'll receive a tracking number via email once your order ships. You can also check your order status in your account.

Our Whey Protein Concentrate is low-lactose (under 1%) and well-tolerated by most lactose-sensitive individuals. Our Protein Balls are also made with lactose-free whey.

Organic dates, cacao powder, hazelnut butter, lactose-free whey protein, and a touch of agave nectar. That's it. No artificial colours, flavours, or preservatives.

Yes. Our Primal Core Whey Protein contains one ingredient: grass-fed whey protein concentrate from European pasture-raised cows. Nothing else added.

Our Whey Protein and Protein Balls contain dairy-derived whey. The Primal Surge collection (shilajit, bee bread, honey) is vegetarian but not vegan. We're working on plant-based options.

Subscribe and save on your favourite products. Your order ships automatically each month at a discounted price. You can pause, skip, or cancel anytime from your account.

Yes! Log into your account to change products, adjust quantities, skip a delivery, or cancel at any time. No commitments, no penalties.

We accept returns on unopened products within 14 days of delivery. If there's a quality issue, contact us at hello@mindfulcrumb.com and we'll make it right.

Protein Balls and Brioche: cool, dry place. Consume within the best-before date. Shilajit: room temperature, keep lid sealed. Whey Protein: cool, dry place, sealed after each use.