Shipping & Returns
Shipping
Where We Ship
We ship across Europe from Porto, Portugal. Currently available in: Portugal, Spain, France, Germany, Italy, Netherlands, Belgium, Austria, Ireland, and the UK.
Delivery Times
| Region | Standard | Express |
|---|---|---|
| Portugal | 1-3 business days | Next day |
| Spain | 2-4 business days | 1-2 business days |
| Rest of Europe | 3-7 business days | 2-4 business days |
Shipping Costs
- Free shipping on all orders over €50
- Standard shipping from €3.99
- Express shipping from €7.99
Exact rates calculated at checkout based on your location and order weight.
Order Tracking
You'll receive a shipping confirmation email with a tracking number once your order is dispatched. You can track your delivery at any time.
Returns & Refunds
Return Policy
We want you to love what you order. If you're not satisfied:
- Unopened products: Return within 14 days of delivery for a full refund
- Damaged or defective items: Contact us immediately — we'll replace or refund
- Quality concerns: Reach out and we'll make it right
How to Return
- Email hello@mindfulcrumb.com with your order number
- We'll provide a return shipping label
- Ship the items back in their original packaging
- Refund processed within 5-7 business days of receiving the return
Non-Returnable Items
- Opened food products (for hygiene reasons)
- Gift cards
- Sale items (final sale)
Subscription Orders
Subscription orders follow the same return policy. You can pause, skip, or cancel your subscription anytime from your account — no penalties.
Questions? Email hello@mindfulcrumb.com or call +351 910 130 107.